As many of you know 2 of our 3 children have Crohn’s disease. This is an ailment that causes intestinal inflammation resulting in abdominal pain, diarrhea, difficulty absorbing nutrients among other wonderful experiences. Because of them we are very active raising money for the Crohn’s and Colitis Foundation (Team Reiss brought in $74,180 for the nation’s second highest total for the Take Steps program this year). We also participate on a committee that determines which scientific studies are funded by the Foundation. It is this later function that brings us to New York. But let’s be honest, the real reason is to enjoy this marvelous city.
Tonight we had an incredible meal at “The Modern” (9 West 53rd Street). We were also here in May of 2017 at which time I blogged about our dinner. Towards the end of our meal tonight, I looked for that post from 2017 and saw that we had a very similar experience at that time. We had a spectacular meal. The food was great, the service superb and the presentation was incredible.
Here is what we were served tonight:
Buckwheat Tartelette. Don’t ask me any questions. We were told to eat these with our hands and in one bite. I promptly complied. That is why you just see one in the photo (Patrice was a bit slower than me).“Eggs on Eggs on Eggs” when it was brought to the table.Remove the top and you find, three different types of eggs. Amazing combination.Pretzel Croissant. Meant to cleanse our palette but with the Dijon Mustard Butter inside it did more than that.
Below you can see the Pole Beans which Patrice said was wonderful. I had the Foie Gras Tart which was beyond words. By the way if it is still Un-PC to eat Foie Gras it was Patrice who had it and I had the beans (yuck).
When I left you yesterday we had just finished our two day food gorge on the Rocky Mountaineer, checked into our hotel and headed out for dinner. We left the choice of a restaurant to Lindsay because as I previously stated, this is her area of expertise. She found us “Market by Jean-Georges” (1115 Alberni St, Vancouver, BC V6E 0A8). Apparently Jean-Georges Vongerichten is a famous chef with a restaurant (or 2 or 3) with Michelin Star ratings. I was informed that Michelin star is a designation of a high-end restaurant and not a high-end automobile tire.
In addition to having a “Lindsay Star” rating the place was appealing because it was located close to the hotel. Upon arrival to the address the only inkling that we were close to the restaurant was a sign on the street. Further inspection of the sign directed us to the restaurant tucked away between two buildings and on the second floor. I assume the owners only want smart clientele, unlike me who was ready to give up when I had trouble finding the place.
The staff was friendly and the ambience very good. They sat us at a table for 5 that provided a beautiful view of the neighborhood. Lindsay ordered Beef Cheeks (sounds gross but she said it was great), Patrice had Steelhead Trout, Robby and I opted for the lamb, and Owen once again wanted a cheeseburger.
Owen digging into his cheeseburger.The lamb that Robby and I ordered was magnificent.
We all enjoyed our meals. I was very impressed how Owen powered down his burger (I guess practicing solving the Rubik’s Cube in under 30 seconds takes protein power). We tasted each other’s dishes and Owen surprised me by asking, “Can I have a little lamb, Grandpa?” Of course I obliged. A few minutes later he asked for another taste and then a third. After my lamb was gone, Owen turned to Robby and asked, “Can I have a little lamb, Robby?” Yes this is a growing boy.
In case you wondered what Beef Cheeks look like here is a photo of Lindsay’s dinner.
Today we decided to let Owen sleep in. He has been a real champ not complaining at all about the early starts dictated by our tour. Speaking of Owen, he has been amazing this trip. In addition to being a very fun and responsible traveler he spent some time entertaining and impressing the other passengers with his ability to solve the Rubik’s Cube in less than 30 seconds. If you want to see him do it, check this link. Click here to watch Owen solve the cube in seconds!
After we got the crew in gear we took a short cab ride to Science World (1455 Quebec St, Vancouver, BC V6A 3Z7). This is a very fun, hands on Science museum. They had an IMAX theater (we saw a film called “Superdogs”) and live presentations (we heard the ones about “Air”, “Sound”, and “Cold”). It was a fun time for all the children (all 5 of us). We then walked to a nearby skate park (Robby is a skateboard enthusiast). Then we walked to Nightingale (1017 W Hastings St, Vancouver, BC V6E 0C4) for a late lunch early dinner. Unfortunately our path took us through part of Vancouver’s less desirable neighborhood. This was our second time at this fine restaurant and once more had a wonderful meal.
We are now back at the hotel chilling out before our next activity. During this time Owen gave me some Rubik’s Cube pointers. Thanks to Owen and his dad (my son, David) today, August 3, 2019 at 6 pm it will forever be known as the date and time, I Robert Reiss, solved the Rubik’s Cube for the first time (Okay, I did need to use some notes). I hate to admit it but I have been spending a lot of time working on this project. In fact, I would venture to say that if I studied medicine as hard as I have been studying the cube the name Reiss would be spoken along with Dr. Salk, Dr. Sabin and Dr. DeBakey.
We will be leaving soon for some more fun in the city but more about that tomorrow.
Yesterday the Rocky Mountaineer cruised into the city of Kamloops, British Columbia. I don’t mean this to be disparaging to this lovely town but prior to this trip I had never heard of Kamloops. After listening to our guide it is no wonder that I had not heard of the place. It seems that the most notable fact about it is that Kamloops is the home of 100,000 people and 250,000 cows. It is also the town where Mark Recchi was born. Mr. Recchi escaped my brain until yesterday when I found out he was a former NHL hockey player and played on three Stanley Cup championship teams.
After settling into our hotel room and getting some much needed rest (after all we had been sitting on a train all day) we then went out to dinner (I might have mentioned the only activity we had on the train was eating). Initially we planned to eat at the hotel but Lindsay reviewed the place online and recommended that we try another restaurant not too far away. I have learned when it comes to picking restaurants I should trust Lindsay. We walked from our hotel to Terra (326 Victoria St, Kamloops, BC V2C 2A5) and were quickly seated upon our arrival. Lindsay is able to find great restaurants and this time she came through again. The food and service were excellent. Since I never can find good lamb in Los Angeles, I went for it here and I was not disappointed. Robby had pork belly and his plate was empty when we left so I will take that as a good sign. The others also seemed to enjoy their dishes.
My LambRobby’s Pork
The waitress at Terra’s told us an interesting tidbit. Since the Rocky Mountaineer has such a large presence in the town there is a hotline that townspeople can call to find out how many trains will be stopping that night (trains arrive from both directions), what time to expect their arrival, and how many people are on the train. As she put it, “If they say the train will arrive with 300 people at 5:15 pm we know to expect to see a bunch of people on the street seemingly walking aimlessly about at around 6 pm.”
Today we took the train from Kamloops to Vancouver. The trip was filled with lots of great sights and lots of great food. On these trips I keep meeting people who are retired and speaking of the virtues of that part of life. As many of you know I have been giving a lot of thought to calling it quits and must say it is looking like a better option everyday. Some of my patients have informed me that I can’t retire until they die so some arrangements might have to be made in that arena.
This leg of the trip took us through a much more arid area of the country before transitioning through more greenery. One sight that I found fascinating was where the Thompson River connects with the larger Fraser River. The Thompson River having much less silt looks blue compared to the brownish hue of the Fraser. In the picture below you can see the effect when they connect.
The far side of the river is water coming from the Fraser River and the near side water is from the Thompson River.
Another interesting sight was the other passengers every time a guide would tell us that something worth photographing was coming up on the right or left.
Cameras Out !
At about 6:00 pm we finally rolled into the Rocky Mountaineer railway station in Vancouver. We quickly boarded a bus to our hotel. Now we are chilling in our room getting ready to have …………………….. dinner !
This is officially the start of my birthday month so I hope you will all forgive me because I made a mistake yesterday. It turns out we did not see a caribou yesterday but rather an elk. I have updated the post but I wanted to make sure that the 7 people who might have read the blog (okay maybe I am inflating the numbers of people who read the blog) would know the truth. We met a naturalist, Denise, on the train today and she set us straight. Okay, forgive me and let’s move on.
After our elk sighting yesterday we headed up the gondola at Banff. In about an 8 minute trip we went from about 5,100 feet to about 7,100 feet. We expected it to very cold at the top so we brought our heavy coats. When we arrived it was so warm people were wearing t-shirts and shorts. We walked around and saw some incredible views. This is my favorite:
Owen, Patrice and me posing for a picture when in reality I just needed a minute to catch my breath. At my age altitude can be tough on the body,
Today was the first day of our excursion on the Rocky Mountaineer train. We were instructed to have our bags ready at 5:45 AM and bodies downstairs and ready to board the bus to the train station at 6:45 AM. You have to remember, that we are still on California time which is one hour earlier than Alberta so they were demanding a lot of us. We did make it to the rendezvous spot as requested and when we arrived at the train station we were greeted by this:
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Violinist serenading waiting train passengers.
The train arrived and looked magnificent.
The Rocky Mountaineer ready for boarding? No, not yet.First the staff had to roll out the red carpet.
We saw all sorts of wonderful sights on the 307 mile trip (or 495 km if you prefer) from Banff, Alberta to Kamloops, British Columbia. The sights included beautiful waterways, trees, mountains, trees, horses, trees, osprey, trees, cows, trees and did I mention………………. trees. But the most amazing sight we saw were people. All along the train route we saw Canadian after Canadian waving to us. It was as if we were the Canadian national hockey team having just won the Olympic gold medal and they were greeting us on our victory tour. It was an incredible sight. It is one thing for people in the hotels and various tourist attractions to be nice but mere strangers on the side of the road to stop what they were doing just to welcome us with a wave of the hand was truly inspiring. You might recall I loved Australia in part because, unlike much of the world, Australians genuinely seemed to like Americans. I think the Aussies might need to take a back seat to the Canadians.
Although I had a great time on day one of the train trip and was very happy with all the great things we saw, my favorite sight was captured by my daughter Lindsay in this picture.
Looking forward to day 2 on the train. I would love to read your comments.
Last night we had a lovely dinner at the Primrose restaurant in the Rimrock Resort Hotel. Service was excellent, as was the food. Portions were small (I guess they didn’t realize we are Americans and need massive quantities on our plates). We did see a first when, after water was poured, we were informed, “The citrus server will be along shortly”. Just moments later another server came by and offered us our choice of citrus for our water glasses.
We had a choice of citrus: Lime, Orange, Lemon, or Cucumber (wait, is that citrus?) to add to our water glasses.
Followers of this blog know I have eaten some unusual items on our trips. Amazing what I will do for my fans. I have eaten Gander, Whale, Kangaroo, Ostrich, Horse and let’s not forget everyone’s favorite, Caterpillar (absolutely disgusting). Last night I ate something not so exotic but actually very delicious when I ordered Venison,
Very tasty venison but 2 or 3 more medallions would have been welcome.
Today we had a tour arranged by Patrice. She was so smart. Instead of taking a standard tour in which we got up very early and were dragged around the town with 48 other tourists we hired our own driver (for only a trace more money) and were able to set our start time and location visits. At 10:00 AM we were picked by our driver, Matt in a beautiful Cadillac Escalade. See below
Cadillac Escalade, unbelievably comfortable.Matt, our driver, outfitted the car with all sorts of wonderful snacks, drinks and information booklets. He was a very safe driver and had lots of great suggestions about how to structure our trip,
We traveled to Lake Moraine, Lake Louise and saw the historic Fairmont Chateau Lake Louise.
Robby, Lindsay, Owen, Patrice and me in front of Lake Louise, If you think it is impossible for it to look that blue you are right. It is much bluer. We had some problems getting this photo. The person I asked to take the picture took the one below first.Something tells me I didn’t ask Ansel Adams to take our photo. Maybe not Ansel but I think the nose shows a remarkable likeness.
On the way back our driver suggested we go a bit out of the way and take Highway 1A with hopes of seeing animals. Matt kept encouraging us to look for animals. He explained the best sign of a wild animal is a parked car by the side of the road. This method worked perfectly as it helped him identify a black bear very close to the roadside. The bear was amongst the shrubs searching for food so it was hard to get a good look or a picture. But just a short way down the road we saw this.
An elk posturing by the roadside.
Tonight we are headed to the Gondola. You know how much I hate heights so it is my dedication as a grandpa that is making me do it (or my stupidity).
I have often been envious of patients when they have told me stories of taking their grandchildren on vacations. Typically they take them individually as the child reaches a milestone (e.g. graduating high school, becoming a teenager, etc.). Patrice and I have both dreamed of that day. Well folks that day is today. Robyn and David are allowing us to take their oldest son, Owen, on a trip. This might seem like no big deal to you but it is a huge step for them. I don’t want to say that David and Robyn (who we affectionately refer to as Dobyn) are overprotective but let me just tell you that when I wanted to take Owen in their pool when he was a baby, David insisted on reviewing the steps for infant CPR before I did so.
So when we asked if we could take Owen on a trip and Dobyn agreed to let us you can imagine our excitement. Patrice decided on the Rocky Mountaineer for a variety of reasons. It came very highly recommended from Patrice’s sister, Fern and her husband Brian. It also met one of Owen’s requests, that we go to a foreign country where English is spoken. We also had to find a time that worked for the young man since his summer activities are very extensive. You know what I mean, science camp, karate camp, chess camp, etc. can make things a bit challenging to find a time that fits into both of our schedules. My patients are aware, my schedule is also busy. As one of my patients recently said to me, “Dr. Reiss seems like you are either on vacation, about to go on vacation, or just got back from vacation. Have you forgotten the word work?”.
This morning we headed off to Canada with Owen and also our daughter, Lindsay, and her boyfriend, Robby. Our flight left at 9 AM but I was up at 5:30. Excited does not adequately describe the way I feel.
The flight from LAX to Calgary was smooth except there were tons of young children. Owen was quietly using his iPad or Rubik’s cube and frequently interacting with Patrice and me. The hoards of other children were crying, running up and down the aisles and creating smells that do not belong in an enclosed space. At least not one at 35,000 feet without any means of escape.
Arrival at Calgary airport was smooth with very few people roaming the halls (unlike the masses of people encountered at LAX). We then took a pleasant 2 hour motor coach (not bus of course) ride to our hotel in Banff. There were only about 12 people on the bus and 5 of them were in our group.
We are staying at the Rimrock Hotel and it is lovely. Rooms are spacious and the staff very accommodating. The views from the rooms are spectacular
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View of the mountains from our hotel room.
Time for dinner. I didn’t get much sleep last night so I am running out of gas. This will be all for tonight.
I am so sorry but the WiFi on this trip was so awful that I was not able to blog. Even when we did have service, opening simple emails was often a chore. So instead of my daily ramblings I hope one very long post to summarize the remainder of our trip will suffice.
Patrice and I are finally home. The trip was a success but not without its challenges. You already know about our drama on day one and our brief visit in Johannesburg but much more was to follow. After leaving Johannesburg we spent 3 nights each in 4 different camps in order to go on safaris. We stayed in Hwange National Park in Zimbabwe, Kafue National Park in Zambia, Chobe National Park in Botswana and finally the Okavango Delta also in Botswana. Each had its own charm and variety of animals. We were very lucky to see all the animals on our wish list and a bunch of bonus creatures including some of which I had never heard of prior to this trip. I learned a lot about the animals but unfortunately looking at my pictures it remains a challenge to differentiate between a Kudu (not Kudo), Puku, and a Roan (and don’t get me started on the birds).
The one common feature of every one of the safari parks was that they were incredibly cold in the morning, too hot in the afternoon and unbearably cold at night. Our rooms were “tent cabins” with zero insulation. It was impossible to shower in the morning (I quickly learned it was best to shower after the very warm early evening game drives) and the nights were totally miserable. One night in order to sleep I wore (from bottom to top) socks, thermal underwear, pajama bottoms, t-shirts (one short sleeve and one long sleeve), pajama top, sweatshirt, and a wool cap. In spite of all those articles of clothing I was still cold. For animal lovers who are used to camping in challenging weather, this is the trip for you. If you are like us and consider roughing it when you stay at a Holiday Inn, this might not be your ideal adventure. Yes, the accommodations were not adequate for this tender boy from Southern California. But the sights during the day (and sometimes at night) were often spectacular.
One of MANY elephants we saw. Sometimes we even saw elephants in our room.We were supposed to go on a boat ride but we were told a cheetah had been sighted so we went on another game drive. We never found the cheetah but we did follow this leopard for about 40 minutes. The female lion was in “estrus” and the male was more that happy to accommodate his mate’s biologic needs. If you want to watch them mating here is a link to a video of lions thanks to our co-traveler, Jane. https://youtu.be/ddyqUvOOaD0Cape BuffaloVulture in silhouette waiting for a meal. We did see a crowd of vultures, hyenas and jackals feasting on a dead elephant but I will spare you that sight. Hippos just hanging out. GiraffeAnimal with horns.
In addition to the sub-par accommodations the food was often a challenge as well. There was plenty of food offered and sometimes it was good. Sometimes it was not so good. Also we had some interesting cultural experiences. For example we were offered ice cream in one park. One of our fellow travelers asked for 3 scoops and this is was she got.
Three scoops of ice cream, Chobe National Park style.These are Mopane Worms (aka caterpillars).
After the 12 days of safaris we headed to Victoria Falls. I had been told that these were as spectacular as the Iguazú Falls that border Brazil and Argentina. We have now seen both and I can’t decide between the two. They are both amazing sights of nature.
It might be hard to believe but this picture does not do the rainbow sightings justice. They were beyond verbal or pictorial description.
The Falls were great but even better was the hotel. IT WAS WARM IN THE ROOM. The shower was bit odd. It didn’t have a shower door or curtain and was adjacent to the sink. This left the bathroom floor flooded after either of us showered. But I didn’t care, the room was warm. The hotel food was also very good.
After completing our visit to Victoria Falls seven of our travelers either went home or to other locations to continue their trip. Patrice and I (along with 6 other travelers and our guide) headed to Cape Town.
Animal sightings in Cape Town were sparse but we did learn a lot about South Africa during our four days in the city. The first night we were invited to have dinner at the home of a family who reside just. outside of the city. We learned that the people in South Africa are divided into ethnic categories, White, African (what we would refer to as Black or African-American; obviously that term would be meaningless here since they are not Americans) and mixed ethnicity referred to as “Colored”. They are very aware that “Colored” has a negative connotation in the States but not so in South Africa. In fact one of our tour guides referred to himself as Colored (or do they spell it Coloured?) and our hosts for dinner also described themselves as colored. Since the elimination of Apartheid (1994) people have been allowed to live wherever they choose (and can afford) but in spite of 25 years of democracy there is still marked segregation in neighborhoods. Of great interest (and we learned that this was not an accident) White, African and Colored neighborhoods are often separated by natural and man-made barriers to help prevent mixing of the races. For example it is not unusual to see an interstate dividing two such neighborhoods (called Townships).
We were also given a tour of the townships and this was very eye opening. In spite of 25 years of democracy people are still living (estimated 1,000,000 outside of Cape Town) in shacks with limited services. We also saw this in Johannesburg but at the time I didn’t realize it was so pervasive.
Photo of the Langa township just outside of Cape Town. In 2011 estimated to be the “Home” for 52,000 residents with a density of 44,000 people per square mile. By comparison Manhattan Island in New York with all its high raises has a density of 67,000 people per square mile. Notice the wall lettering indicating, “Unlimited Internet Coming Soon”.
While in Cape Town we also visited Robben Island where Nelson Mandela was imprisoned for 18 of his 27 years of incarceration. We took a drive along the coast to the Cape of Good Hope and stopped to see penguins just north of the Cape (yes penguins in Africa). Patrice and I visited the District Six museum. This museum commemorated an area (called District Six) where “Coloreds” lived until 1966 when it was decided that this should be a “Whites Only” neighborhood. Sixty thousand people were displaced from their homes and essentially dumped into townships (what we would call slums or ghettos). The homes were destroyed and to this day the area has not been redeveloped. The District is now the residence for homeless people living in tents and trash that has been dumped there.
After our 10+ hour flights from Cape Town to London then London to Los Angeles, It’s good be home. Even if I was up at 2 AM writing this blog entry. Now I have to get ready for work. And, of course, plan our next trip.
Although we were put through hell yesterday (or was that today?) the flight on Virgin Atlantic was spectacular. We had very comfy seats that converted into beds. It wasn’t that the seat reclined but rather the seat converted to a bed. The flight attendant had to help with the transition. I got 4 hours sleep which is darn good for me on a plane. I’m hoping to get a few more on our next flight.
The flight crew was great. They were very attentive although at times a bit hard to understand. During the meal service one of the flight attendants asked if I “had your starta yet?” She repeated this about 4 times before I realized she was asking “Have you had your starter yet?” It still took me a moment to understand that she was asking if I had my appetizer (starter) yet. After finishing my starter I tried to grab the fork as the attendant was taking the plate. She said “Don’t worry about that, I bring you a clean one”. It felt like fine dining at 37,000 feet. Although the flight staff was very caring they did seem a bit ditsy at times. For example they brought Patrice’s dessert but never brought mine. Either they forgot or possibly they were aware that I’ve put on 7 pounds since starting this travel extravaganza on March 2nd and were trying to reverse the trend.
After a rest at the Heathrow airport lounge we headed to our gate for our flight from London to Johannesburg. There was a paucity of places to sit by the gate but luckily we grabbed two spots. People were lined up to board but no announcement had been made regarding boarding. Then they announced that boarding would begin in 10 minutes and a slew of people joined the other passengers on line. Next we informed that, due to some maintenance issues, boarding would be delayed another 30 minutes. Patrice and I remained seated but people on line did not budge. Don’t these people realize we will all be getting to Johannesburg at the same time no matter when we board the plane? And of course we will get there about 30 minutes before our luggage which I’m convinced must come via a separate carrier. How else can you explain an elderly person like me heading to baggage claim, stopping off for a bathroom break, and in spite of my snail’s pace still getting there before my luggage?
Now we are on our flight and heading to Johannesburg which I’ve learned is affectionately called either “Jo-Burg” or “JNB”. I’m hopeful a nap will be followed by some travel brilliance once we arrive in Jo Burg.
10 Hours Later:
We arrived in JNB after an adequate flight on British Airways. We lost a day with the flight, leaving London on May 23 and arriving at JNB on May 24th. We both got some sleep so we are ready to roll. Unfortunately for a passenger near us I had to climb over his feet every time I went to the bathroom so I would unavoidably wake him each time.
The poor bloke who I kicked or stepped on every time I went to the loo. He was very understanding but I still felt bad.
Our OAT pickup at the airport could not have been smoother (OAT gets a point for this but I’m still annoyed at them). Then a 3 minute shuttle ride got us to our hotel. Johannesburg is just an arrival juncture. Tomorrow morning we leave for Victoria Falls. Since we have the day to ourselves (and because we have been told by numerous people that Jo Burg can be a bit dicey) we decided to hire a guided tour of the city rather than explore on our own.
More about that tomorrow. I think it’s time for another nap before we head out to see the city.
Tonight we were scheduled to fly to Johannesburg, South Africa via London for our three week trip to Africa. If you know me, I’m not much of an animal guy. I am much more of a people person. Seeing wild animals doesn’t really interest me very much. I think I’d rather struggle with my Spanish talking to Juan Carlos or Don Jose while drinking cafe con leche in Madrid than I would seeing an elephant. But hearing, Don, Gary, Dom, Peter, Kevin and Candy (oops, Patrice reads this. No one named Candy should ever appear in my blog) rave about their trips to Africa I just had to go. Yes, I have given in to peer pressure and we are off to Africa.
Our flight was scheduled to leave at 9:15 pm and arrive in London 10+ hours later and two hours before our 10+ hour trip to Johannesburg. Twenty-one hours on a plane and 23 hours of travel time (not counting getting to the airport 3 hours early for an international flight) seemed like too much to ask of my wife (and me) so I reluctantly decided to get Business class tickets. I was hopeful we could sleep during the flights. Also the late departure time allowed Patrice and me to get some chores completed during the day.
In addition to completing some routine things that I had been putting off, I was invited to a luncheon downtown that I very much wanted to attend. The late departure allowed me to do so, so I braved the traffic to head to the civic center. After my one hour trip downtown I received a call from Patrice just as I was entering the parking lot. “I thought you said our flight leaves at 9:15? According to the American Airlines website our flight leaves at 5:15”. I checked my phone and confirmed, our 9:15 flight was cancelled and we were rebooked on economy! They had my cell phone number and email address, why do they take that information if they are not going to use it? I panicked. I called the airline but they were of no assistance so I immediately headed home.
While waiting for our taxi ride to the airport I decided to confirm that there weren’t any business seats available. I found a flight that had one Business seat that was unoccupied. My wife is an incredible woman with all sorts of talents but operating without sleep is not one of them. My baby needs her sleep. So we headed to the airport and I called American Airlines planning to get Patrice that Business class seat. I was told that since my trip was booked through British Airways they would have to make the changes. The American agent transferred me to British Airways who told me that American had taken control of the ticket so I’d have to deal with them. At this point I wanted to strangle someone but since they were hiding in my phone I just had to pray for the best. After several waits on hold the BA agent said she could take care of us. Just as we pulled up to the terminal the agent said everything was complete. Patrice was booked into Business class and I remained in economy. I was a hero!
Inside the terminal we headed to the British Airways counter. After a brief explanation the agent started typing away. She had a puzzled look and finally said “You’re not in the system”. She took our passports and disappeared into a back room. So we waited. And we waited. And we waited. I started to get a bit anxious. Okay, okay, yes I was very anxious. I couldn’t just stand there and wait. I checked online and found flights that traveled through Boston or New York then on to London. This would give us an extra stop but we would be in Business class and able to get some sleep. But there was no sign of our agent. She finally came out to tell us she was working with a ticketing agent to solve our problem. I told her about the options I found. She said the itinerary I found said we would arrive in Johannesburg at 9:00 AM on May 23rd. “That’s 9 hours from now Mr. Reiss. Let me keep looking.” Into the back she disappeared once more.
The minutes continued to tick away and our 5:15 flight crept closer and closer. The agent came out and asked if we could arrive a day later, “NO OUR TOUR WILL LEAVE WITHOUT US!” More waiting followed by text messages from American Airlines telling us that boarding will begin in a little over an hour. We were in the Bradley Terminal and our flight left from Terminal 4. We still didn’t have our boarding passes and had not cleared security. Panicked is putting it mildly.
I needed to go to the bathroom. I didn’t want to leave the counter but when a 69 year old prostate gives you the command you better obey or be prepared to deal with the consequences. When I returned to the counter I could see our agent with another white haired lady talking to Patrice. Everyone was smiling (a very good sign). I was informed that they found us two business class seats on Virgin Atlantic to London and we could keep the same London to Johannesburg flight.
I was very pleased of course, but I wondered why in the F_ _ _ couldn’t British Airways or American Airlines have done that at 7 in the morning when my flight got cancelled? Although it was a horrible experience there is a silver lining. I was very gallant and didn’t have to make the sacrifice after all. I asked Patrice, “Do I get a reward for being wonderful?” She said she would reward me in bed tonight. I got very excited and wanted to know what she had in mind. She said “You know those little chocolates they put on the pillows at night?” “Yes, what about them?”, I panted. “You can have both of them.”
When I last left you we had just received an email from American Airlines that our flight home had been canceled. We called immediately and then waited 40 minutes for a call back. When we finally connected our options were to return home on Monday or leave immediately for a flight to Dallas, spend the night at DFW, and take our scheduled flight home in the morning. Suddenly being retired seemed more attractive. But I am not retired and I’m scheduled to see a lot of patients on Monday so we packed quickly and asked the front desk to call a cab.
We gave goodbye hugs and kisses to our babies (much too short in the case of Erica who is returning from Memphis to Madrid). Then we hustled downstairs. We told the doorman we were expecting a cab and he said that taxis rarely make it to the hotel. He asked if we ever heard of Uber or Lyft. I guess overeating on BBQ and not shaving for a couple days makes me look like I come from the Ozarks.
Patrice called for a Lyft and was informed that Daniela and her silver Prius would be arriving in 5 minutes. Twenty minutes later and after 3 phone calls Patrice and I hustled around the corner in a pouring rain to meet up with our driver. By the way, the taxi never showed up.
According to Google maps we would arrive at Memphis Airport as our flight was boarding. When we got to the airport there was only one agent and she sounded as if she was trying to solve a difficult problem. Luckily a supervisor came to deal with the problem traveler but unfortunately we were too late to check our bags and had to take them to the gate. This meant I had to sacrifice a bottle of water that I was hoping to help quench my thirst when we arrived in Dallas (BBQ can make a person very thirsty). We were the only passengers at security and they discovered that Patrice had a jar of BBQ sauce (a gift from one of the BBQ teams) and said she had to give it up. TSA took a jar of BBQ sauce from a grandma heading home to Los Angeles. Is this part of the master plan to Make America Great Again?
Since TSA was busy interrogating Patrice I told her I’d run ahead to make sure the plane didn’t leave without us. I wasn’t completely sure which way to go but two kind airport employees assured me I was headed in the right direction. When our gate finally came into focus I saw the ramp agent closing the boarding door. I yelled out “Wait!” He turned his head, looked at me, and calmly said, “Take your time, the plane isn’t here yet”. The plane isn’t here yet? Then where are all the passengers? “This is it”, he replied directing my gaze to 3 other people waiting to board.
Gate agent and the 3 passengers in front of us (hard to see the passengers)
Part of my head and all the empty seats behind us.
While waiting for the flight to take off I made arrangements for a hotel near DFW while Patrice (and later I) received this message from the American Airlines app.
Needless to say this got us concerned. Upon arrival to DFW we were exhausted and found a cab to take us to the hotel. We called American Airlines from the cab and received a recorded message saying we would get a call back in MORE THAN TWO HOURS. We decided to get some sleep and deal with this in the morning.
The next day we got an early start and headed to DFW. There we found loads of people trying to check in. Luckily we checked in online and only needed to get boarding passes and luggage tags. While I waited on line, Patrice went to an automated kiosk and successfully got what we needed and we were on our way to the plane. Then we saw this:
Fortunately we have TSA Precheck (my renewal finally arrived, after two months, just prior to our trip to Australia).
The flight home was a little delayed but we arrived relatively close to the scheduled arrival time. We then went to baggage claim only to find out, after waiting about 45 minutes, that our baggage was put on a later flight. Apparently they have had so many cancelled flights they couldn’t fit all the bags onto this one. I wasn’t happy about that but I could understand. What I didn’t understand was why weren’t we told that immediately? I didn’t need to wait for that long only to learn I needed to come back later tonight to pick up my luggage. Don’t these people realize I’m a busy man? Don’t they realize I have things to do? Don’t they realize that ON WEDNESDAY WE LEAVE FOR AFRICA?